“The quality of work is excellent! Your work team is thoroughly professional, and the clean-up was perfect. If we have any construction work in the future, we surely will contact you. I’m still amazed how fast the work was done – that’s a big load off our shoulders – we were dreading the process, and now thanks to you and your team, it’s finished!”
“We wanted to take this opportunity to express our appreciation for the quality effort that you and your workers demonstrated. We appreciated the information about what possibilities were available so that we could make an informed decision. We are very impressed with the professionalism that SMART displayed throughout the entire process and are extremely pleased with the results. We will certainly be recommending SMART to our friends and family.”
“I work at a company where perfection and speed is the name of the game for everyone – from the bottom – up. Everyone involved must perform their job to the best of their ability. That same ethic is certainly the case with SMART. I was extremely impressed! The workers were on time each day, and the job was performed expertly and neatly. The house looks great, and the quality and service is first class. I would highly recommend SMART to work on your home.”
“In short: a totally positive experience. Our project manager was first-rate, clearly enjoyed seeing the work done well, and he fully communicated with us at every stage. The crew was terrific. The work is beautiful. We would not hesitate to recommend SMART to anyone we know.”
If you actually have damage and your insurance carrier does not approve your claim, there are several options. Negotiations can be a long process, but if your home is damaged, we can help.
It depends. The longest part of the process is rarely the actual restoration; the insurance approval process takes the longest. Once we have your insurance company’s approval, it can take as few as five days from start to finish, though it really depends on the scope of damage.
No problem – we appreciate loyalty. Just let us know who the contractor is, and once we confirm they are properly licensed, we will gladly get them on the job!
Having your mortgage company on the check is very normal.
With SMART restoration you will have a project manager assigned to your claim that will be your contact through the entire process. From the time the claim is filed until the all the work is complete, your project manager can answer any questions you may have.
Insurance companies use estimating software called Xactimate. This software provides the most current pricing for material and labor in your specific area. SMART project managers are trained to use the same Xactimate software to help expedite your claim. You may find contractors who provide a lower quote for your repairs, but their estimates will not be as detailed and they may be cutting corners.